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Response to COVID-19

ISTAT is working closely with the JW Marriott Austin and other partners on COVID-19 measures at ISTAT Americas. All attendees must agree to the protocols and guidelines noted below. ISTAT will continue to update this information as changes occur. Please contact ISTAT at if you have any concerns.


As part of Marriott International's family of brands, the JW Marriott Austin has implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

Here is what to expect during your stay:

  • Guests not vaccinated must continue to wear face coverings;
  • Mobile check-in through Marriott Bonvoy mobile app for a contactless experience;
  • Limited capacity in the elevators;
  • Implementing deeper, more freqent cleaning processes of public spaces;
  • Removing non-essential high-touch items that can't be disinfected from guest rooms; and
  • Encouraging less contact, more connection through technology

For more information regarding the protocols, click here.


  • Follow relevant guidance provided by WHO, your local health authority or local embassay (e.g. US Embassy). 
  • Adhere to government issued travel restrictions and guidance issued by the United States and the region you are travelling from.
  • Evaluate your own health, that of the people within your household, and that of the people you are in close contact with. Stay home if you feel sick.
  • Follow WHO and Center for Disease Control and Prevention for guidance for everyday actions to help prevent the spread of respiratory viruses including: 
    • Washing hands often with soap and water for at least 20 seconds, or an alcohol-based sanitizer with at least 60% alcohol.
    • Avoiding touching eyes, nose, and mouth with unwashed hands.
    • Covering your nose and mouth when coughing or sneezing. Throw used tissues in the trash.
    • Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe.